Why Build Rapport in Business?
Building rapport means you establish a relationship or harmonious understanding with someone else. In business, you must build rapport with your clients, team, suppliers, and shareholders. Trust forms the basis of every transaction, and if you don’t have a rapport with these parties, it can directly affect your business’s financial well-being.
Rapport is something that can form naturally, but this is not always the case. Below, we look at tips you can follow to build rapport when networking.
Tips on Building Rapport when Networking
Find Common Ground
The first step in building rapport is finding common ground. If you have something in common with a person, you don’t only have something to talk about, but the other person may also find it endearing.
Finding common ground is easy, as people generally enjoy talking about themselves. All you have to do is ask them open-ended questions until you find a commonality.
Show You Are Paying Attention
When you talk to someone and ask them questions, show them that you are paying attention. A good listener will maintain eye contact and occasionally nod. You can also look away now and then to show mental processing and to avoid staring at the other person down.
Be conscious of your facial expressions and how you come across from the other person’s point of view. If you yawn or look around the room, you will appear to be bored with the conversation, and you will not show genuine interest.
Imitate Their Behaviour
Mirroring a person’s speech patterns and body language is one of the most effective ways to build rapport. You can imitate a person by making the same gestures and talking at the same speed as they do.
Believe it or not, the people around you are also nervous. If you are warm and friendly, people will be drawn to you and feel good about themselves.