NRG operates NRG – Network Referral Group.com.au (“Site”) and is making it available to you subject to these evolving Terms and Conditions (“T&Cs”). The T&Cs govern your access to and use of NRG’s services available via the Site. The Site includes NRG’s related websites, SMS, APIs, email notifications, applications, buttons, widgets, ads, commerce services, and any other related services that can be accessed via our Site or that link to these T&Cs, and any information, text, links, graphics, photos, videos, or other materials or arrangements of materials uploaded, downloaded or appearing on the any content.
By becoming a member of NRG or attending any NRG event, you agree to accept these T&Cs and unless otherwise agreed in writing with NRG your agreement with NRG will always include, at a minimum, the T&Cs set out in this document.
NRG is constantly innovating in order to provide the best possible experience for its members. You acknowledge and agree that the form and nature of the Services which NRG provides may change from time to time without prior notice to you.
1. NRG Services
Members will operate in a lawful, ethical, respectful and professional manner. Members shall conduct themselves in a fair, responsible and businesslike manner at all times and will avoid any discourteous, deceptive, misleading or unethical practices. You are solely responsible for any comments or posts you leave on our Site, blogs or any NRG site. NRG does not control content posted and does not guarantee the accuracy, integrity or quality of the content. In using the Site or the Services you may be exposed to content that you may find offensive, indecent or objectionable. Under no circumstances will NRG be liable in any way for any content, including but not limited to any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of any content posted or
otherwise made available via the Site or the Services.
Examples of unethical or unlawful activities include, but are not limited to the following:
- False, misleading or disparaging statements of any kind including but not limited to about NRG or its affiliated entities or any person or entity using the Site or the Services;
- Any unauthorized use of the name, logo, trademark or copyrighted material of NRG, its affiliated entities or any other person or entity;
- Violation of any federal, state or local laws or regulations;
NRG has the right (but not the obligation) in its sole discretion to screen, refuse, move or remove any content that violates the T&Cs or is otherwise objectionable.
You bear all risks associated with the use of any content on the NRG Site or in connection with the Services including any reliance on the accuracy, completeness, or usefulness of such content.
You acknowledge that NRG may access, preserve and disclose your information if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to:
- comply with legal process;
- enforce the provisions of these T&Cs;
- respond to claims that any content violates the rights of third parties;
- respond to your requests for customer service; or
- protect the rights, property or personal safety of NRG, its users and the public.
Our membership offering, nor our website or any of the services and facilities provided by our website cannot be used for any commercial gain from any non-member of NRG. You agree by entering this site you accept our terms and conditions of use.
In order to access certain Services, you may be required to provide information about yourself (such as identification or contact details) as part of the registration process for the Service, or as part of your continued use of the Services. You agree that any registration information you give to NRG will always be accurate, correct and up to date.
You retain copyright and any other rights you already hold in Content which you submit, post or display on or through, the Services. By submitting, posting or displaying the content you give NRG a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content which you submit, post or display on or through, the Services. This license is for the sole purpose of enabling NRG to display, distribute and promote the Services
You understand that NRG, in performing the required technical steps to provide the Services to our
- transmit or distribute your Content over various public networks and in various media;
- make such changes to your Content as are necessary to conform and adapt that Content to the technical requirements of connecting networks, devices, services or media; and
- that this content may continue to be distributed, transmitted or adapted during and following your membership with NRG.
You agree that this license shall permit NRG to take these actions.
You agree that each business or person must purchase a membership for each business owner or person within each organisation that is to attend any NRG event, whether online or in-person. This includes franchise and licensed owners of any organisation. Each franchise or licensee from any organisation must purchase a membership individually to use the services offered by NRG unless given written notice of approval from NRG.
The membership fee may increase at the sole discretion of NRG, outside of your initial term. Notice of a minimum 30 days shall be given.
We reserve the right to refuse membership to any business, individual or organisation we feel does not meet our qualifying policies or does not operate in the spirit of the NRG culture.
You agree that you were given all the information required to make an informed decision about entering into an agreement with NRG.
You must email firstname.lastname@example.org to terminate your agreement. No other forms of contact will be accepted. Your annual fee and first payment will not be refunded. If you have paid a instalment fee and terminate partway through the same period, this fee and previous fees will not be refunded.
An annual fee and your first payment processes immediately upon signing of this agreement. If you have paid an upfront membership, NRG will refund the instalment fee of the unused portion of your agreement.
NRG does not offer discounted fees.
Members are encouraged to attend meetings and events made available by NRG and a fee will be payable. If a member pays the fee and then fails to attend the event, the fee will not be refunded.
Members are to provide a proxy if they are unable to attend meetings or events and must notify NRG via email email@example.com of who the proxy will be a minimum of 24 hours prior to the meeting or event.
Noted absences of two meetings within a 12-month period whereby you have not provided a proxy, will result in your seat being open to visitors of the same category to attend and management reserves the right to cancel your membership.
Each group exclusively allows one member per business category to visit and join. Businesses who offer different services within the same business category will be accepted into the group at the discretion of NRG management.
Fees and Payments
When you order a service, you have an opportunity to review and accept the fees that will be charged.
Prices, availability, and other purchase terms are subject to change. NRG reserves the right without prior notice to discontinue or change specifications and prices on services offered on and outside of the NRG Site without incurring any obligation to you. All fees may be subject to taxes.
You are responsible for providing true, accurate, current, and complete information when ordering services through the NRG Site or otherwise. If you use the NRG Site or other means to purchase a service, payment will be immediately processed at time of registration to the event. NRG may need to verify information you provide before NRG accepts your order and may cancel or limit your order any time after it has been placed. Subject to applicable membership policies, if payment has already been made and your order is cancelled or limited, NRG will refund any payment you made for the service that will not be delivered due to cancellation or limitation of an order.
If, for any reason, your credit card company declines or otherwise refuses to pay the amount owed for the service you have purchased, you agree that we may, at our option, suspend or terminate delivery of service and may require you to pay any overdue amounts incurred (including third-party chargeback fees or penalties) by other means acceptable to us. In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including attorney fees and other legal expenses.
Purchases of other products and services through the NRG Site may be subject to other T&Cs that are presented to you at the time of purchase.
Billing: The credit card or bank details that you provide upon registering for an event or becoming a member will be automatically and immediately billed. Please note, payments for membership is billed annually plus monthly or fortnightly and is non-refundable.
Cancellation: If you cancel your membership with NRG, you will no longer have access to any content or services.
Should you elect to discontinue your membership with NRG (after the initial minimum contract term), written notice is required to cease payments. Payments will be ceased 30 days after written notice has been received. Written notice is required by email to firstname.lastname@example.org. No other forms of communication methods are accepted.
Your membership may be terminated for any reason, without limitation, if you have violated or acted inconsistently with the letter or spirit of these T&Cs. Any contracts, verbal or written or assumed, will be terminated as well. Paid accounts that are terminated will not be refunded. The remaining term of your contract will be charged in full if this contract is terminated for breach of contract.
If your credit card is invalid or rejected for more than 30-days for any reason, your membership may be cancelled, and all the information contained within will be deleted permanently. If this falls within the term of your agreement, you are required to pay out in full, the remaining balance of your term. We accept no liability for information that is deleted due to an invalid credit card.
The membership contract term is 12 months. If paid upfront, there is no refund after payment. All monthly and fortnightly payments are for a minimum term of 12months (12 payment instalments or 26 payment instalments). You will be required to renew your membership on or before the anniversary date of your initial membership enrolment, the annual fee and the first instalment fee.
You will be notified of charges that have failed to process against your nominated credit card, via email.
You will be required to make payment within seven days. You accept that any credit cards held on file by NRG can be charged for membership fees and meeting fees, or any other charges we consider you owe to NRG.
The costs associated with failed payments will be passed onto the cardholder without notice.
A $10 + GST credit card fail charge will be passed on for all late payments where manual intervention is required to receive payment. This charge will occur for each and every instance where manual follow up is required. This may be done without notice. A tax invoice will be issued upon successful payment.
NRG may charge any credit card on file for any meeting not paid for that was attended.
NRG may charge any card on file for any membership fees not paid for by their due date, or if another credit card on file is declined for whatever reason.
The Customer shall pay for all costs incurred by the NRG (including costs for which NRG may be contingently liable) in any attempt to collect any monies owed by the Customer to NRG under this Agreement including debt collection agent costs, repossession costs, location search costs, process server costs and solicitor costs on a solicitor/client basis.
A $50 + GST fee will be charged should outstanding monies be referred to a debt collection agency.
This fee covers the costs incurred by NRG in preparing the matter for collection. This fee is in addition to any fees charged by the nominated Debt Collection Agency.
All NRG local meetings require a meeting fee to be paid by any attendee. The meeting fee covers the cost of hosting the event, booking fees, room hire fees, team costs. The meeting fee is payable irrespective of whether a meal is consumed/ordered.
Members can change bookings or cancel attendance up to 24 hours prior to the meeting date. There is a $10 + GST fee for all cancellations or changes to member bookings.
Members who attend member hosted events are required to pay a non-refundable cover charge.
Members are to hold themselves to a high standard of behaviour at all times by adhering to the following:
You agree to the best of your ability to provide the highest quality standard of work to any new and existing customers you gain or receive by using the service of NRG marketing, networking and advertising features and resources.
Members are to arrive 10 minutes early to allow enough time to find parking, sign in, order a coffee and get comfortable.
Members are required to conduct themselves professionally as they would if attending a business meeting. Listen, engage and be respectful by not talking over the top of others.
Members are required to place their phones on silent during meetings and events.
Members are encouraged to support their fellow members by referring and using the services of fellow NRG members within their own group or within the wider NRG community.
Members are encouraged to schedule one-on-one meetings in between meetings to get the most out of networking.
You agree to allow NRG or any representative of NRG full access to all information required to resolve any dispute that may arise from any consumer or customer using your service through the use of our services.
NRG has the right to revoke any membership that we feel is not acting in the spirit of NRG. You will not receive any compensation or refund of membership to any remaining component of your membership.
We do offer refunds on future instalment fees if you cancel your membership.
We DO NOT offer refunds if your membership has been terminated or you do not attend a networking meeting that has been paid for. Purchases however, are transferrable to a non-registered delegate.
We DO NOT offer discounts.